Centro Decor is a custom pillow and cushion company based in Boston, Massachusetts. We specialize in crafting high-quality, customizable throw pillows, cushions, bolsters, and geometric pillows, with a deep commitment to craftsmanship, innovation, and the ancient Greek tradition of Filoxenia—warm, generous hospitality.

Our pillow workroom is located in Canton, MA, and our exclusive pillow showroom is located in Boston, MA

Our mission is to make high-end custom pillows and cushions accessible to everyone. We strive to foster meaningful relationships while crafting the heirlooms of the future, blending traditional craftsmanship with modern innovation. Our work is guided by the spirit of Filoxenia, ensuring that every piece we create reflects your vision and tells the story of our shared experiences.

You can contact our customer support team via email at support@centrodecor.com, fill out our contact form, or leave us a message in our live chat, available on every page of our website.

We offer a range of fully customizable products, including throw pillows, lumbar pillows, bolsters, geometric pillows (cube, sphere, pyramids), and cushions. Each product is handcrafted with the utmost care and attention to detail.

Yes, all of our products are fully customizable. You can choose from various sizes, fabrics, finishes, and even provide your own material (COM) to create pieces that truly resonate with your unique style. Explore our customization options using our 3D configurator.

Our website provides detailed descriptions, customization options, and a 3D configurator to help you visualize your design before placing an order. If you need further assistance, our team is available to guide you through the selection process.

Yes, we offer fabric samples so you can see and feel the material before making your final decision. You can order fabric samples directly from our website here.

You can customize your order using our 3D configurator, where you can select the size, fabric, finish style, and even provide your own material (COM). The configurator allows you to see your design come to life before placing your order.

We offer a wide range of high-quality fabrics, including cotton, linen, velvet, and outdoor-friendly materials. You can also choose from different insert options and finishes to suit your specific needs.

Yes, we offer the option to use your own material (COM) for custom orders. Simply send your fabric to Centro Decor at 480 Neponset St, Building 12a, Canton, MA 02021, and include your order number and corresponding item name. Please ensure that the fabric arrives within 3 months of placing the order. Start customizing your product with your own material using our 3D configurator.

• Throw Pillows:
  • Dacron Insert: Hypoallergenic, low-maintenance polyester fiber for lasting comfort.
  • Outdoor Insert: Polyfill designed for outdoor use, ideal for outdoor pillows.
  • Down Insert: A luxurious blend of 25% down and 75% goose feathers for a soft, cozy feel.
  • Down Alternative Insert: Hypoallergenic Trillium fill, mimicking the softness of down.
• Cushions:
  • Foam + Dacron Insert: Hypoallergenic, low-maintenance foam core wrapped in polyester fiber for lasting comfort. Provides excellent support and helps maintain straight lines.
  • Outdoor Insert: Reticulated foam designed for outdoor durability, allowing for quick drying and resistance to mold and mildew.
  • Down Insert: A luxurious blend of 25% down and 75% goose feathers for a soft, cozy feel.
  • Down Alternative Insert: Hypoallergenic Trillium fill, mimicking the softness of down.
  • Foam + Down Insert: Our premium option, offering a perfect combination of coziness and support. This insert features a foam core wrapped in a channeled, down-filled envelope.
• Geometric Pillows (Cube, Sphere, Pyramids):
  • Insert: Filled directly with polystyrene beads, providing supportive and flexible fill for unique geometric shapes.

We provide a measuring guide on our website with step-by-step instructions to ensure you get the perfect fit for your custom pillows and cushions.

You can place an order directly on our website by selecting your desired product and customizing it using our 3D configurator. Once your design is complete, add it to your cart and proceed to checkout.

You can make changes or cancel your order within 24 hours of placing it. After that, the customization process begins, and changes may no longer be possible. To request a change or cancellation, please contact our customer support team as soon as possible.

We accept a variety of payment methods, including Visa, MasterCard, Discover, American Express, and PayPal.

You can apply a discount or promo code at checkout. Simply enter the code in the designated field, and the discount will be applied to your order.

We offer various shipping options to meet your needs, including standard and expedited shipping. Shipping times and costs will vary based on your location and the shipping method selected.

Currently, we do not offer international shipping. We ship exclusively within the United States.

Our custom products are handcrafted and made to order. The typical lead time is 14 days from the date of order, with additional time for shipping depending on your location.

You can track your order by entering your order number or tracking number along with your email address on our Order Tracking page. We’ll provide you with real-time updates on your order’s status.

If your order arrives damaged, please contact our customer support team immediately. We will work with you to resolve the issue as quickly as possible.

Due to the custom nature of our products, returns are generally not accepted. However, if there is an issue with your order, please contact our customer support team, and we will do our best to find a satisfactory solution.

Custom orders are non-returnable as they are made to your specific specifications. We encourage you to carefully review your order details before finalizing your purchase.

If you believe your order qualifies for a return or exchange, please contact our customer support team to initiate the process. We will guide you through the necessary steps.

If you received the wrong item, please contact our customer support team immediately. We will ensure that the correct item is sent to you as quickly as possible.

Each product comes with care instructions tailored to the specific materials used. For general guidance, check out our Pillow and Cushion Care Guide, which offers tips on cleaning, maintenance, and extending the life of your pillows and cushions.

Yes, many of our products are designed for outdoor use, including those with outdoor inserts and weather-resistant fabrics. Please refer to the product details for specific information.

Yes, we offer repair and reupholstery services for our products. Please contact our customer support team for more information and to request a quote.

Our Trade Program is designed for design professionals, offering exclusive perks and discounts tailored to your needs. Whether you’re outfitting a single home or managing multiple projects, our program supports your work with premium products and services.

You can apply for our Trade Program by filling out the application form on our website. We’ll review your application and respond within 2-3 business days.

Members of our Trade Program enjoy discounts starting at 10% across our range of customizable products, early access to new designs, and tax-exempt purchasing.

Yes, our Trade Program allows for bulk ordering with volume discounts. Contact our trade team for more details on bulk pricing and ordering.

To join, simply fill out our influencer application form. Provide us with your social media handles, blog link, and a brief description of why you'd like to collaborate with Centro Decor. We’ll review your application and respond within 2-3 business days.

Influencers in our program can earn up to 10% commission on referral purchases, receive exclusive discounts on their own orders, and gain early access to new collections and product launches.

Once accepted, log in to your account, generate your unique referral link, share your personalized coupon code with your audience, and start earning rewards. You’ll also receive a special discount on your personal purchases.

You can track your earnings, referral clicks, and other performance metrics by logging into your Centro Decor Influencer account.

Centro Decor serves a diverse range of industries, including hotels, restaurants, cruise liners, event venues, corporate offices, and more. We provide custom furnishings that meet the unique demands of commercial environments.

Commercial buyers enjoy benefits such as purchase orders, volume discounts on bulk orders, personalized customer service, access to fabric books and samples, and flexible payment terms.

You can apply for a commercial account by filling out the application form on our website or contacting our commercial team via phone or email.

Yes, we offer competitive pricing with volume discounts on bulk orders, making it cost-effective to furnish your entire space.