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HANDMADE FOR YOUR HOME

Your Privacy Rights

Effective Date: [8/01/2024]

This Privacy Policy outlines how Centro Decor, Inc. (“Centro Decor,” “we,” or “us”) collects, uses, and protects your information while providing our website, services, tools, and products (collectively, the “Service”). By using our Service, you consent to our privacy practices described in this policy. Please refer to our Terms of Use for additional terms and conditions.

Information Collected

We collect two types of information from users: Personal Information and Anonymous Information.

  • Personal Information:Includes your name, address, email address, phone number, and any other non-public information that is associated with these details. Publicly available information is not considered Personal Information.
  • Anonymous Information: Includes data not linked to your Personal Information, such as device types, operating systems, page access frequency, and search terms. This data is collected automatically through methods like cookies, web beacons, and pixel tags.

Personal Information Collected

We collect Personal Information when you interact with our Service, complete surveys, make purchases, or request services. This may include:

  • Name
  • Address
  • Phone number
  • Device ID
  • Email

Payment card information is processed through third-party services and not directly collected by us.

Use of Information

  • Internal Use of Information: We use Personal and Anonymous Information to provide and improve our Services, fulfill your requests, and send materials or offers. We may also use this information for other legally permitted purposes.
  • Sharing Collected Information:We may share personal and non-personal information with our business associates, consultants, service providers, advisors, and affiliates to provide services and sell products. For example, our internet service provider may access this information to support our website, and our representatives may contact you if you have shown interest in our Products.We may disclose information as necessary to comply with the law, prevent harm, or assist law enforcement. Information may also be transferred to a successor in the event of an acquisition, sale, merger, or bankruptcy.

Security

We employ procedural and technical safeguards to secure personal information against loss, theft, alteration, and unauthorized access, use, and disclosure. While we strive to protect personal information, no data transmission over the Internet can be guaranteed to be completely secure.

E-Mail and Electronic Newsletters

We may offer electronic newsletters and emails about our products and services. You may receive these after registering with the Service or engaging with us. To opt-out, follow the unsubscribe instructions in each email.

By participating in our mobile messaging program, you agree to our Mobile Messaging Terms and Conditions. You can opt-out by replying with STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any mobile message from us.

Children and Privacy

We do not permit users under 13 years old to register for our Service. If we become aware that a customer under 13 has registered without parental consent, we will remove their information.

Do Not Track

Our Service does not currently respond to automated browser do-not-track signals.

The Commonwealth of Massachusetts Privacy Rights

The Commonwealth of Massachusetts residents may request information about our disclosures of their personal information to third parties. To make such a request, contact us at support@centrodecor.com with "Request for Privacy Information" in the subject line. Include your name, email, and username.

Contact Information

For questions or suggestions regarding our Privacy Policy, contact us at Centro Cushions Inc., 148 Dorchester Ave, Boston, MA 02127. You can also reach us via email at support@centrodecor.com.

Security Policy

Virus Prevention Policy

The introduction of computer viruses or disruptive programs into Centro Decor’s environment is prohibited. All systems must be protected with up-to-date, approved anti-virus software. Incoming and outgoing emails should be scanned for viruses, and virus scanning logs must be maintained.

Intrusion Detection Policy

Intruder detection must be implemented on all high-risk data servers and workstations. Logging processes must be enabled, and critical system logs reviewed frequently. Automated reviews and alerts for serious security intrusions should be enabled where possible.

Internet Security Policy

All internet connections must pass through secured points to protect Centro Decor’s network, especially for high-risk data.

System Security Policy

All systems connected to the internet must have supported operating systems and be current with security patches. Regular integrity checks should be performed on high-risk data systems.

Acceptable Use Policy

Centro Decor’s computer resources must be used in compliance with company policies and applicable laws. Unauthorized installation or use of licensed software is prohibited. Use unrelated to job positions must be limited and not interfere with company functions. Use of Centro Decor resources for personal profit is not permitted except as addressed under other company policies. Decryption of passwords is only permitted by authorized staff for security reviews or investigations. Use of network sniffers is restricted to system administrators solving network problems and auditors performing their duties.

Privacy Policy

Collection of Data

Centro Decor uses technologies from third-party partners such as Google Ads and Bing Ads to recognize your device and understand how you use our site. This helps us improve our services, target relevant advertisements, and enhance your user experience. These partners collect information about your activity on our site to:

  • Measure and analyze traffic and browsing activity.
  • Show advertisements for our products on third-party sites.
  • Measure and analyze the performance of our advertising campaigns.
  • Improve the user experience on our site.

We may share data, such as hashed emails or other online identifiers, with these partners. This allows them to recognize and deliver ads across devices and browsers.

Opting-Out

Our advertising partners may use non-cookie technologies that may not be impacted by browser settings that block cookies. You can use the following third-party tools to decline the collection and use of information for interest-based advertising:

  • The NAI’s opt-out platform
  • The EDAA’s opt-out platform
  • The DAA’s opt-out platform

Consent to Communication

By establishing an account with us and/or making a purchase, you grant Centro Decor permission to contact you via email. To stop receiving promotional emails, follow the opt-out procedures provided in each email.

Choices for Personal Information

When you register on our site, we ask for personal information. If we use this information in a way different from its original purpose, we will ask for your consent. If we propose to use your information for other purposes, we will offer an opt-out mechanism. Most browsers allow you to refuse cookies, but some features of our site may not function properly if cookies are disabled.

Information Sharing

Centro Decor only shares personal information outside of the company under limited circumstances:

  • With your prior written consent.
  • For processing personal information on our behalf with subsidiaries, affiliated companies, or trusted businesses.
  • When necessary to comply with the law, enforce our Terms of Service, or protect against harm.
  • If Centro Decor becomes involved in a merger or acquisition, personal information may be transferred and become subject to a different privacy policy.

Information Security

We take appropriate security measures to protect data from unauthorized access, alteration, disclosure, or destruction. These measures include internal reviews, physical security measures, and restricting access to personal information to employees and agents who need it to fulfill orders or improve services. These individuals are bound by confidentiality obligations.

Data Integrity

Centro Decor processes personal information only for the purposes it was collected for and in accordance with this Privacy Policy. We take reasonable steps to ensure the personal information we process is accurate, complete, and current.

Accessing and Updating Personal Information

We strive to provide access to your personal information and allow corrections or deletions upon request. Customers must identify themselves and the information they wish to access, correct, or remove before we process orders.

Enforcement

Centro Decor regularly reviews its compliance with this Privacy Policy. For any questions or concerns, please contact us at:Centro Decor regularly reviews its compliance with this Privacy Policy. For any questions or concerns, please contact us at Centro Cushions Inc., 148 Dorchester Ave, Boston, MA 02127, or via email at support@centrodecor.com

Changes to Our Privacy Policy

This Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. Any changes will be posted on this page, and significant changes will be highlighted prominently.For additional questions, please contact us any time through our website or at the address above.

Security & Privacy Policy