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HANDMADE FOR YOUR HOME

TRACK ORDER

ACTIVELY MONITOR YOUR ORDER

Track your custom piece with ease! Enter your order or tracking number and email below to receive real-time updates on your delivery.

Why We Track

At Centro Decor, every detail matters. Our commitment to Filoxenia ensures you feel valued from order to delivery. We prioritize transparency and communication, keeping you informed every step of the way with our tracking system.

We’re Here for You!

If you can't find your order number or tracking details, or if something seems off, feel free to contact us. Our team is here to ensure your experience is seamless.

Contact us:
- Phone: +1 617-315-7736 (Mon-Fri, 8:00 AM - 4:30 PM EST)
- Email: support@centrodecor.com

At Centro Decor, you're part of our community. We're here to support you, answer your questions, and make your journey with us as smooth and enjoyable as possible.

A Special Thank You

If you've made it this far in tracking down your order, we’d like to offer you a little something as a token of our appreciation. Enjoy a 5% discount on your next order—just use the code "THANKYOU5" at checkout. We can’t wait to continue creating beautiful spaces together!

Trade Members Spotlight

FAQ

How do I place an order?

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You can place an order directly on our website by selecting your desired product and customizing it using our 3D configurator. Once your design is complete, add it to your cart and proceed to checkout.

Can I change or cancel my order after it has been placed?

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You can make changes or cancel your order within 24 hours of placing it. After that, the customization process begins, and changes may no longer be possible. To request a change or cancellation, please contact our customer support team as soon as possible.

What payment methods do you accept?

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We accept a variety of payment methods, including Visa, MasterCard, Discover, American Express, and PayPal.

How do I apply a discount or promo code?

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You can apply a discount or promo code at checkout. Simply enter the code in the designated field, and the discount will be applied to your order.

Get support

Contact Us


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Chat with us


We're available on chat Monday to Friday, 10AM to 5PM EST.

  • Monday 10:00 AM - 05:00 PM EDT
  • Tuesday 10:00 AM - 05:00 PM EDT
  • Wednesday 10:00 AM - 05:00 PM EDT
  • Thursday 10:00 AM - 05:00 PM EDT
  • Friday 10:00 AM - 04:00 PM EDT

Track Orders