Our Filoxenia pledge is more than just words—it’s our promise to you, guiding every aspect of our work and reflecting the core values that define Centro Decor.
1. You Are Family: At Centro Decor, we treat every client as part of our extended family. Whether you’re ordering a single custom pillow or coordinating a large-scale commercial project, your needs, ideas, and vision are our top priority. We take the time to listen, understand, and ensure that your experience with us is as fulfilling as the custom pieces we create for you.
2. Building Genuine Relationships - The Foundation of Great Design: We believe that the foundation of great custom pillow and cushion work is built on strong, meaningful relationships. Our approach is personal—we collaborate closely with you to understand your unique aspirations and bring your creative visions to life. From the first consultation to the final delivery, we are committed to building a relationship based on trust, respect, and shared success.
3. Beyond Just Customer Service - A Commitment To Care: Service is more than a transaction; it’s a journey. We promise to provide you with unparalleled customer service, keeping you informed, involved, and confident at every stage of your custom pillow and cushion project. Our team is dedicated to making your experience with Centro Decor seamless, enjoyable, and rewarding—from the initial concept to the moment your custom pillow or cushion arrives at your door.
Unwavering Integrity - Quality Custom Pillows and Cushions You Can Trust: Integrity is at the core of everything we do. We stand by the quality of our craftsmanship and the promises we make. You can trust that every product we deliver meets our high standards of durability, beauty, and function. Our commitment to honesty and transparency ensures that you receive a custom product that not only meets but exceeds your expectations.
Sustainability - Caring for People and the Planet: In line with our Filoxenia values, we are committed to creating products that are not only beautiful but also sustainable. We carefully select materials and processes that respect the environment, ensuring that our custom pillows and cushions are crafted with care for both people and the planet.
Community Engagement - Giving Back with Filoxenia: Filoxenia also extends to how we interact with our broader community. We believe in giving back and supporting causes that align with our values. Through partnerships, donations, and community initiatives, we strive to make a positive impact in the lives of others.
Your feedback means the world to us! At Centro Decor, we’re passionate about creating custom pillows and cushions that bring comfort, beauty, and joy to your space. If you’ve had a memorable experience with us, we’d love to hear about it.
Whether it’s a note about the design process, a story about how our pieces transformed your home, or simply your thoughts on the final product, your voice helps us grow and inspires our work every day.
Send us a note: Share your experience by reaching out to us directly. We can’t wait to hear your story and continue crafting meaningful designs that make a difference.